LogoLog in
Dashboard previewSecond screen preview
An AI support layer tailored for fintech industries

Create your firstsupport agentfor your fintechcompany.

Autonomous support agents for KYC queries, disputes, and transaction issues. Say goodbye to overwhelmed support queues and hello to 24/7 AI-powered resolution.

Let's chat

Enterprise-grade security. PCI DSS & GDPR compliant.

BadgeBadge

Your fintech support team is drowning.

SupVision handles KYC queries, disputes, and transaction issues 24/7. Built for regulated financial services.

Cut support costs by 64%. Without hiring more agents.

SupVision deploys AI agents that resolve KYC queries, disputes, and transaction issues in seconds, at the scale your fintech demands.

From 1.2s response time to zero backlog.

SupVision gives fintech companies AI-powered customer support that's fast, compliant, and built to scale without growing your team.

Benefits

Before

Disputes and transaction failures pile up in queues, resolved manually over days.

After SupVision

Automated workflows made easy

Resolve disputes and transaction failures in real time, median resolution under 2 minutes, zero manual steps.

Before

Compliance is bolted on after the fact, costly audits, missed escalations, fragile KYC flows.

After SupVision

Tailored to a regulated industry

Built for compliance from day one: audit logs, escalation rules, and KYC workflows that meet financial regulations out of the box.

Before

Generic chatbots fail on context, frustrate users, and escalate everything to humans.

After SupVision

Human-like experience at global scale

Millions of support interactions across channels and geographies, each one personalised, context-aware, and escalated only when it needs a human.

Before

Growing support demand means growing headcount and costs.

After SupVision

Reduce costs, improve quality

Teams using SupVision report 52% lower support costs and 98.4% resolution rate, tracked in real time on your dashboard.

Proof

Companies that moved from overwhelmed to automated.

Dmytriy

Dmytriy

Head of Customer Support

"We used to hire new people every time we expanded to a new geography. Now we don't just skip the hiring — we automatically serve all regions: Europe, the US, Asia, the Middle East, without adding a single agent. The setup took three days. We went live across four regions in a week. All because of SupVision."

Compliance & Security

Your compliance team will love us as much as your support team does.

Audit logs, escalation rules, traceable decisions, every action taken by supVision is logged, signed, and audit-ready out of the box. Built for regulated financial services from day one.

  • Full audit trail for every automated decision and escalation
  • KYC workflow logic with built-in confidence thresholds
  • GDPR-compliant data handling and right-to-erasure support
  • PCI DSS aligned, no raw card data ever touches our system
  • Role-based access control and SOC 2-aligned infrastructure

Certified & Compliant

PCI DSS CompliantGDPR Compliant

Enterprise-grade security with end-to-end encryption, SOC 2-aligned infrastructure, and full GDPR & PCI DSS compliance built into every interaction.

Request certificate confirmation

Why supVision

Why fintech teams choose supVision over generic AI platforms?

01

Fintech-native, not fintech-adapted

Intercom and Zendesk were built for SaaS and e-commerce. supVision was designed from day one for KYC workflows, transaction disputes, and regulated onboarding, without workarounds.

02

Compliance is the product, not a checkbox

Every automated action is logged, traceable, and audit-ready. Escalation rules, confidence thresholds, and KYC decision trails built in, not bolted on after the fact.

03

Predictable cost. No per-ticket traps.

Flat monthly pricing means your support costs don't spike when ticket volume grows. No $0.99-per-resolution surprises. No incentive for your vendor to keep issues open.

04

Live in days, not months

Works on top of your existing stack, no platform migration, no 6-month implementation project. Connect your tools, set your rules, go live. Your team stays in control.

FAQ

supVision is built for the full spectrum of fintech support: KYC verification questions, transaction disputes, payment failures, account onboarding, card and limit queries, and regulatory information requests. If it's a repeatable support case in a financial services context, supVision can resolve it autonomously.

Most teams are live within 3–5 business days. supVision connects to your existing helpdesk, CRM, and core banking APIs, no platform migration required. You configure escalation rules, set confidence thresholds, and go. There is no 6-month implementation project.

supVision escalates to a human agent with full context, the conversation history, the decision trace, and the reason for escalation. Your team never starts from zero. You control the confidence thresholds that trigger escalation, and every handoff is logged for audit.

Yes. GDPR and PCI DSS compliance is built into the product, not added on top. supVision never stores raw card data, supports right-to-erasure requests, and produces a full audit trail for every automated decision. All infrastructure is SOC 2-aligned with end-to-end encryption in transit and at rest.

supVision integrates with the tools your team already uses, Zendesk, Intercom, Salesforce, Freshdesk, and custom CRMs via API. On the back end it connects to your core banking system, KYC provider, and payment processor to resolve queries with real data, not generic responses.

supVision uses flat monthly pricing based on your support volume tier, not per-ticket or per-resolution fees. Your costs are predictable as ticket volume grows, and there is no financial incentive for the platform to leave issues unresolved. Contact us for a quote based on your scale.

supVision supports over 50 languages out of the box. Fintech teams expanding into new geographies can serve customers in their local language from day one, without hiring local support staff or training a new model.

Customer data is processed in accordance with GDPR. supVision operates on a zero-retention model for sensitive fields, PII and card data are never stored beyond the active session. All processing is logged with a traceable decision trail available to your compliance team on demand.